Term and Conditions

Welcome to Rogan’s Shoes Shop (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website shopchicshoes.com (the “Site”) and all purchases made through the Site. By accessing or using our Site and making purchases, you agree to be bound by these Terms.

Rogan’s Shoes Shop is a premium footwear retailer specializing in performance, work, and fashion footwear from top brands including ASICS, Bearpaw, Bates, Adidas, and more. We serve customers worldwide (excluding certain Asian countries and remote regions) from our headquarters at 1392 Hood Avenue, San Diego, CA 92121, USA.

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information
• Keep your password secure and notify us immediately of any unauthorized use

2.2 Prohibited Activities

You agree not to:

• Use the Site for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the Site
• Use any automated means to access the Site without our permission
• Misrepresent your identity or provide false information

3.1 Product Descriptions

We strive to accurately display the colors, features, and specifications of our products. However, actual colors may vary due to device display settings. We do not guarantee that product descriptions are error-free.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Special Conditions for Certain Footwear

Due to hygiene reasons, the following items cannot be returned unless defective or incorrect:

• Bates Boots (work/safety boots)
• Bearpaw Boots (sheepskin-lined footwear)

4.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. We may require additional verification before accepting an order.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

4.3 Pricing

All prices are in US Dollars (USD). We reserve the right to adjust prices at any time without notice. Price adjustments do not affect confirmed orders.

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders $50+ via EMS, delivered in 15-25 business days after shipment

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

5.4 Risk of Loss

All items purchased are made pursuant to a shipment contract. The risk of loss passes to you upon our delivery to the carrier.

6.1 Return Policy

We accept returns and exchanges for most items within 15 days of delivery, provided they are:

• Unworn and undamaged
• In original packaging with all tags attached

6.2 Return Process

To initiate a return:

1. Contact customer service within 15 days at [email protected]
2. Complete the Return Request Form
3. Package items securely in original packaging
4. Ship to: Rogan’s Shoes Shop Returns, 1392 Hood Avenue, San Diego, CA 92121 USA

6.3 Refund Processing

Refunds are processed within 3-5 business days after we receive and inspect your return. Shipping fees are non-refundable unless the return is due to our error.

6.4 International Returns

International customers are responsible for all return shipping costs and customs fees. We recommend using trackable shipping.

All content on the Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

To the fullest extent permitted by law, Rogan’s Shoes Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or products purchased through the Site.

Our total liability for any claim related to the Site or products shall not exceed the amount you paid for the product giving rise to the claim.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

We reserve the right to modify these Terms at any time. The updated version will be posted on the Site with a new “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the new Terms.

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Phone: [Insert Customer Service Phone Number]
• Address: 1392 Hood Avenue, San Diego, CA 92121 USA