At Rogan’s Shoes Shop, we understand that excitement of waiting for your new footwear to arrive. That’s why we’ve designed a delivery process that’s as comfortable and reliable as our shoes. Whether you’re ordering stylish Adidas sneakers, durable Bates work boots, or fashionable Anne Klein heels, we ensure your purchase reaches you efficiently and securely.

Our Shipping Options

🚚
Standard Shipping – $12.95
• Carrier: DHL or FedEx
• Delivery time: 10-15 business days after dispatch
• Recommended for those who want their footwear faster
• Includes tracking number for peace of mind
🎁
Free Shipping
• Carrier: EMS
• Delivery time: 15-25 business days after dispatch
• Available on all orders over $50
• Perfect for budget-conscious shoppers who can wait a little longer

Processing Time: All orders are processed within 1-2 business days. During peak seasons (like holidays or major sales), processing may take slightly longer. You’ll receive a confirmation email with tracking information once your order ships.

Global Reach with Local Care

From our San Diego headquarters at 1392 Hood Avenue, we ship worldwide to shoe lovers across the globe (excluding some remote areas and parts of Asia). Our international customers appreciate our:

  • Duty and tax calculations at checkout for most destinations
  • Secure packaging that protects your footwear during transit
  • Multilingual customer support ready to assist with delivery questions

Flexible Payment Options

We accept all major payment methods to make checkout smooth and secure:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Hassle-Free Returns

Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Simply contact our customer service at [email protected] to initiate your return.

Pro Tip: For the fastest delivery, consider ordering earlier in the week (Monday-Wednesday) when processing times are typically shortest. Weekend orders begin processing the following business day.

Note: Delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control such as customs processing, weather, or carrier delays. Some remote locations may experience longer delivery times.

At Rogan’s Shoes Shop, we’re committed to getting your perfect pair to you as efficiently as possible, so you can step out in style and comfort. Happy shopping!